Same result after turning it off and on again. When using a routine to play a playlist, she says 'I can't find playlist X'. Though if I ask the Alexa assistant on my phone to play the same playlist, she again responds 'I can't find playlist X'. The Amazon Music app on my phone has no trouble playing the playlist. Yes, she hears me correctly as verified in Activity of the Alexa app, and even repeats the name of the playlist back correctly while saying she can't find it. Say something like “Alexa, play Pure Pop on Apple Music,” or “Alexa, play Bebe Rexha on Apple Music.Not OP but the exact scenario started for me yesterday as well, so I'll play along with your list. You can also play Beats 1 radio, playlists from Apple Music’s editors, or playlists in your iCloud Music Library. You can ask Alexa to play songs, artists, albums, or genres from Apple Music. Under Account Settings, tap Default Services.

Open the Amazon Alexa app, then tap in the upper-left corner.If you don’t want to say “on Apple Music” each time you ask Alexa to play something, you can make Apple Music your default music service on Alexa. How to set up Apple Music as your default music service You can also enable the Apple Music skill on. Follow the instructions to sign in with your Apple ID.Open the Amazon Alexa app, then tap in the upper-left corner. If you’re not a subscriber, you can join on your iPhone, iPad, or iPod touch, or on your Android device. An Amazon Echo device that is set up with the Amazon Alexa app on either an iOS or Android device.What you need to play Apple Music with Alexa on Amazon Echo Apple Music subscribers can ask Alexa to play songs, artists, playlists, and more from Apple Music or playlists from your Library. Currently the ability to play Apple Music with Alexa on Amazon Echo is only available in the US and the rollout started in the week before Christmas. Apple have released a support post describing how to play Apple Music on Amazon Echo.

Echo playlists